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Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and expedited shipping worldwide. Most domestic orders arrive within 3-5 business days, while international shipping typically takes 7-14 days depending on your location.
What is your return policy for GORUCK products?▼
We offer a 30-day return window for all items in original condition. Simply use our online portal to generate a prepaid label for a fast and easy refund.
Which payment methods do you currently accept?▼
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer interest-free installment plans through Shop Pay and Affirm at checkout.
How do you ensure the quality of your gear?▼
Our gear is built to Special Forces standards and tested in the toughest conditions. Every product is backed by our Scars Lifetime Guarantee to ensure long-lasting durability.
